Symbol Security allows companies to track many events from phishing campaigns. Here is the list of events that we extract from your users iteration with phi...

When creating a new short or long campaign Symbol provides to admins the option to save their campaign as "Draft", but what does it means?. When s...

Templates are used to train your users about possible phishing attacks. There are two types of templates in Symbol, Public and Private. Symbol provides ...

There are a couple of reasons why emails are not delivered. Take a look at them and see if that's your case: Forgot to Whitelist Symbol IPs: This is t...

There are multiple ways to upload users in our application. CSV Import is one of them and could be useful if your users are not saved in an active directory...

Would you like to know the differences between "Custom Variables" and "Placeholders"? Let's see how it works and how you make use of...

The sender name is the name of the person, company or product where the email comes from. In some cases this is represented by an email address.  When c...

When you're trying to import a CSV file using the option "Only add new users" but you already have one or more of those users registered in yo...

On our current email sending strategy once you create a new campaign Symbol generates the schedule of emails that will be delivered during the period of the...

Symbol apart from providing you a list of public templates, also allows you to request templates that are not in the list. Those requested templates will b...